Anand Bhardwaj

Experience

MCGILL UNIVERSITY, Desautels Faculty of Management, Montreal, QC: 2019 - Present

Lecturer: Emerging Technologies: Organizing and Societal Stakes, Winter 2023

• Co-designed and delivered 400-level undergraduate elective

• Enrolled local organization as sponsor for term impact project

• Course rating 4.9/5.0 | Instructor rating 5.0/5.0

Teaching Assistant: Emerging Technologies: Organizing and Societal Stakes - Offered by Prof. Samer Faraj: 2022

• Co-designed and facilitated lectures

• Designed and presented lectures on digital transformation and technology consulting 

• Grading and in-class moderation and support

Teaching Assistant: Social Network Analysis for Social Science Research - Offered by Prof. Brian Rubineau: 2022

• Assisted students in executing analyses in R programming language for weekly assignments and term projects.

• Reinforced in-class materials on social network concepts

• Guided students in data science and data managment principles

Teaching Assistant: Systems Thinking for Sustainability  - Offered by Prof. Anna Kim: 2021

• Designed and presented lectures on simulation methods, and inference from simulations.

• Grading and in-class moderation and support

Guest Lecturer: Causal Loops and Dynamic Models: Social Context of Business - Offered by Ms. Hanieh Mohammedi: 2021, 2022, 2023

Mentor: Integrated Management Student Fellowship: 2021 - Present

• Supervised undergraduate (BCom) research interns

• Trained interns in qualitative analysis of interviews and texts (coding and comparing, generalizing and abstracting)

• Trained interns in machine-assisted interpretive analysis of texts (designing, implementing, and using Natural Language Processing algorithms for qualitative content analysis)

Facilitator: Peer Research

• Helped establish two qualitative research field sites for research group, built durable local relationships.

• Helped insert one peer graduate student each into a field site (identified relevant phenomenon, worked with PI and peer to define potential research questions, introduced peer to local informants).

• Wrote and published tutorials on using natural language processing (NLP) for systematic literature reviews, used by two peer graduate students.

• Designed and deployed, for three peer graduate students, free secure cloud-based digital infrastructure to collect and stage datasets for qualitative and quantitative analysis (API and crawler based collection, transformation into various exportable structured data sets optimized for visualization, regression, and NLP).

ACCENTURE North America: 2014-2019

Architect & Delivery Lead; Analytics Center Of Excellence - National Telecoms Client: 2018-2019

• Co-developed analytics strategy, organizational design and operating model for new analytics organization

• Led analytics team; services include process mapping and optimization, forecasting, simulation, and behavior modeling

• Executed new organizational design by assisting client HR with hiring, training client teams and transitioning capabilities

Customer Behavior Subject Matter Advisor (SMA); Various Clients: 2016-2019

• B2B Customer Behavior SMA for the North America Applied Intelligence practice

• Participated in deal shaping, project proposal development, client orals, and project quality assurance for 27 projects at 16 telecommunications, entertainment and high-tech industry clients

Data Science Lead; Enterprise Analytics as a Service - Global Telecoms Client: 2015-2017

• Led a multinational team that analyzed customer behavior to drive client's $10B+ annual global sales and marketing operations

• Key activities include market segmentation, sales and marketing treatment strategy, customer targeting for acqusition, growth and retention campaigns, product rationalization, and sales resource allocation

Analytics Architect; Various Clients: 2015-2017

• Designed and produced reusable analytics assets (algorithms, best practices, visualization standards) for Accenture Digital

• Worked with C-Suite, Executive/Manager, and Rep-level clients to understand how they make data-driven decisions and designed dashboards with interfaces and user experiences specific to their decision processes

Data Scientist; Small/Medium Business Customer Retention - Regional Telecoms Client: 2014

• Designed and implemented a predictive model to identify high-risk customers in the client's B2B customer base

EMORY UNIVERSITY, Laney Graduate School, Atlanta, Ga: 2008-2013

Graduate Teaching/Research Assistant

• Designed lectures on ecological strategies for competition and survival, co-evolution, community and niche development

• Moderated weekly primary literature discussion and data analysis sessions (Seminar class - graded)

 THE EMORY WHEEL, Newspaper, Atlanta, Ga: 2006-2007

Editorials Illustrator

• Political cartoonist and satirist.

Education

Ph. D. Management, MCGILL UNIVERSITY, Desautels Faculty of Management, Montreal, QC

Estimated Graduation: 2025

Area: Strategy and Organization Theory 

Proposed Thesis: AI in the OR: Construction and Consequences. 

• I'm conducting a multi-site comparative field study of two parallel in situ AI development projects in two publicly administered healthcare institutions in the western hemisphere. I'm examining how complex interdisciplinary coordination practices interact with and are impacted by the development and deployment of an "augmenting" artificial intelligence system intended to opmitize the throughput and use of Operating Rooms.

Ph. D. Ecology, EMORY UNIVERSITY, Laney Graduate School, Biological and Biomedical Sciences, Atlanta, Ga

Graduated: December 2013

Thesis: The Impact of Demographics and Life History Characteristics on RNA Virus Evolution and Extinction

• Contributed to computational systems biology by developing a branching-process based theoretical model of RNA viral "repeated bottleneck" travel and survival over a realistic rugged evolutionary fitness landscape

• Wrote multilevel agent-based simulation model to explore dynamics of viral survival strategies, implemented in R

• Conducted empirical analysis of genetic data from 1000+ global viral populations to verify and extend theory using classical and Bayesian statistical methods

B.S Biology, EMORY UNIVERSITY, College of Arts and Sciences, Atlanta, Ga

Graduated: December 2007

Publications

Refereed Papers

Faraj, S.; Renno, W.; Bhardwaj, A. (2021) Unto the breach: What the COVID-19 pandemic exposes about digitalization. Information & Organization, 31 (1),  [doi.org/10.1016/j.infoandorg.2021.100337]

Book Chapters

Faraj, S.; Renno, W.; Bhardwaj, A. (2022) AI and Uncertainty in Organizing. in  Mark A. Griffin & Gudela Grote (Eds.) The Oxford Handbook of Uncertainty Managment in Work Organizations. Oxford Academic.

Conference Papers and Presentations

Bhardwaj, A.; Faraj, S. (2023). The AI of the Beholder: How explanations of AI produce AI. European Group on Organizational Studies Colloquium 2023: Sub-theme 11: Explaining AI in the context of organizations. Hosted by University of Cagliari, Italy

Faraj, S.; Bhardwaj, A.; Malas, K.; Brunet; F. (2023). Marching to Many Beats: Plural temporality in a hospital's COVID-19 response. European Group on Organizational Studies Colloquium 2023: Sub-theme 11: The Role Institutions, Networks, and Communities in Extreme Contexts. Hosted by University of Cagliari, Italy

Faraj, S.; Bhardwaj, A. (2023) A quality of mercy is not trained: The entanglement of AI and ethics in operating room scheduling. Academy of Management Annual Meeting 2023 Presenter Symposium: Navigating the ethical terrain of AI technologies: A practice based view. Boston, Massachusets 

Bhardwaj, A. (2023) Improvising Coordination and Coordinating Improvisations during the COVID pandemic. Montreal Business Schools PhD Symposium 2023. Hosted by l'Ecole des Sciences de la Gestion, Université de Québec à Montréal.

Faraj, S.; Bhardwaj, A; Malas. K (2022) How a Major Canadian Tertiary Care Center Responded to the COVID-19 Pandemic. Academy of Management Annual Meeting 2022 Presenter Symposium: Relationships and Resilience in the COVID-19 Pandemic. Seattle, Washington

Bhardwaj, A. (2022) A Rudderless Ship: How Leadership Transitions can affect Organizational Innovation. Montreal Business Schools PhD Symposium 2022. Hosted by HEC Montreal (Winner: Best Research)

Bhardwaj, A.; Faraj, S. (2021) Triaging Breaches: A hospital’s response to the COVID-19 pandemic. European Group on Organizational Studies Colloquium 2021: Sub-theme 14: The Role of Temporality and Coordination in Extreme Contexts. Hosted by VU University, Amsterdam

Bhardwaj, A.; Faraj, S. (2020 - Accepted) The flow and evolution of knowlege across academic collaboration networks. European Group on Organizational Studies Colloquium 2020: Sub-theme 34: New Approaches to Organizing Collaborative Knowledge Creation. Hosted by University of Hamburg 

Other, Misc.

Bhardwaj, A. (2013) Effects of Life History and Genome Architecture on ssRNA Virus Evolution and Extinction Doctoral dissertation, Emory University. [Link]

Bhardwaj, A. (2013) Demographic and Adaptive Evolution of RNA Viral Populations. Presentation, Society for the Study of Evolution Conference Conference, Snowbird, Ut

Bhardwaj, A. (2013) Dynamics of Replication & RNA Viral Sensitivity to Demographic Extinction. Poster, Ecology and Evolution of Infectious Diseases Conference at Penn State University, University Park, Pa

Bhardwaj, A. (2012) Is RNA Virus Evolution Regulated by Threshold-like Phenomena? Poster, Ecology and Evolution of Infectious Diseases Conference at University of Michigan, Ann Arbor, Mi

Bhardwaj, A. (2011) Evolution in RNA Viruses along a Latitudinal Gradient. Poster, Ecology and Evolution of Infectious Diseases Conference at UC Santa Barbara, Santa Barbara, Ca

Academic Service

Student Representative-at-Large: Academy of Management Communications, Digital Technology, and Organizations Divison (CTO) 2022-2024

Organizer: The Montreal Business Schools PhD Symposium 2023

Vice President (Academic): Desautels Doctoral Students Society, McGill 2021-2022