Anand is a PhD candidate in strategy and organization studies at the Desautels Faculty of Management, McGill University, Montreal.
He is a former data scientist and full-stack enterprise digital transformation consultant with multiple Fortune 500 clients. He has a prior PhD in population ecology from Emory University, Atlanta.
He studies organizations, knowledge, and change.
MCGILL UNIVERSITY, Desautels Faculty of Management, Montreal, QC: 2019 - Present
Lecturer: Emerging Technologies: Organizing and Societal Stakes, Winter 2023
Co-designed and delivered 400-level undergraduate elective
Enrolled local organization as sponsor for term impact project
Course rating 4.9/5.0 | Instructor rating 5.0/5.0
Teaching Assistant: Emerging Technologies: Organizing and Societal Stakes - Offered by Prof. Samer Faraj: 2022
Co-designed and facilitated lectures
Designed and presented lectures on digital transformation and technology consulting
Grading and in-class moderation and support
Teaching Assistant: Social Network Analysis for Social Science Research - Offered by Prof. Brian Rubineau: 2022
Assisted students in executing analyses in R programming language for weekly assignments and term projects.
Reinforced in-class materials on social network concepts
Guided students in data science and data managment principles
Teaching Assistant: Systems Thinking for Sustainability - Offered by Prof. Anna Kim: 2021
Designed and presented lectures on simulation methods, and inference from simulations.
Grading and in-class moderation and support
Guest Lecturer: Causal Loops and Dynamic Models: Social Context of Business - Offered by Ms. Hanieh Mohammedi: 2021, 2022, 2023
Mentor: Integrated Management Student Fellowship: 2021 - Present
Supervised undergraduate (BCom) research interns
Trained interns in qualitative analysis of interviews and texts (coding and comparing, generalizing and abstracting)
Trained interns in machine-assisted interpretive analysis of texts (designing, implementing, and using Natural Language Processing algorithms for qualitative content analysis)
Facilitator: Peer Research
Helped establish two qualitative research field sites for research group, built durable local relationships.
Helped insert one peer graduate student each into a field site (identified relevant phenomenon, worked with PI and peer to define potential research questions, introduced peer to local informants).
Wrote and published tutorials on using natural language processing (NLP) for systematic literature reviews, used by two peer graduate students.
Designed and deployed, for three peer graduate students, free secure cloud-based digital infrastructure to collect and stage datasets for qualitative and quantitative analysis (API and crawler based collection, transformation into various exportable structured data sets optimized for visualization, regression, and NLP).
ACCENTURE North America: 2014-2019
Architect & Delivery Lead; Analytics Center Of Excellence - National Telecoms Client: 2018-2019
Co-developed analytics strategy, organizational design and operating model for new analytics organization
Led analytics team; services include process mapping and optimization, forecasting, simulation, and behavior modeling
Executed new organizational design by assisting client HR with hiring, training client teams and transitioning capabilities
Customer Behavior Subject Matter Advisor (SMA); Various Clients: 2016-2019
B2B Customer Behavior SMA for the North America Applied Intelligence practice
Participated in deal shaping, project proposal development, client orals, and project quality assurance for 27 projects at 16 telecommunications, entertainment and high-tech industry clients
Data Science Lead; Enterprise Analytics as a Service - Global Telecoms Client: 2015-2017
Led a multinational team that analyzed customer behavior to drive client's $10B+ annual global sales and marketing operations
Key activities include market segmentation, sales and marketing treatment strategy, customer targeting for acqusition, growth and retention campaigns, product rationalization, and sales resource allocation
Analytics Architect; Various Clients: 2015-2017
Designed and produced reusable analytics assets (algorithms, best practices, visualization standards) for Accenture Digital
Worked with C-Suite, Executive/Manager, and Rep-level clients to understand how they make data-driven decisions and designed dashboards with interfaces and user experiences specific to their decision processes
Data Scientist; Small/Medium Business Customer Retention - Regional Telecoms Client: 2014
Designed and implemented a predictive model to identify high-risk customers in the client's B2B customer base
EMORY UNIVERSITY, Laney Graduate School, Atlanta, Ga: 2008-2013
Graduate Teaching/Research Assistant
Designed lectures on ecological strategies for competition and survival, co-evolution, community and niche development
Moderated weekly primary literature discussion and data analysis sessions (Seminar class - graded)
THE EMORY WHEEL, Newspaper, Atlanta, Ga: 2006-2007
Political cartoonist and satirist.
Ph. D. Management, MCGILL UNIVERSITY, Desautels Faculty of Management, Montreal, QC
Estimated Graduation: 2025
Area: Strategy and Organization Theory
Proposed Thesis: AI in the OR: Construction and Consequences.
I'm conducting a multi-site comparative field study of two parallel in situ AI development projects in two publicly administered healthcare institutions in the western hemisphere. I'm examining how complex interdisciplinary coordination practices interact with and are impacted by the development and deployment of an "augmenting" artificial intelligence system intended to opmitize the throughput and use of Operating Rooms.
Ph. D. Ecology, EMORY UNIVERSITY, Laney Graduate School, Biological and Biomedical Sciences, Atlanta, Ga
Graduated: December 2013
Thesis: The Impact of Demographics and Life History Characteristics on RNA Virus Evolution and Extinction
Contributed to computational systems biology by developing a branching-process based theoretical model of RNA viral "repeated bottleneck" travel and survival over a realistic rugged evolutionary fitness landscape
Wrote multilevel agent-based simulation model to explore dynamics of viral survival strategies, implemented in R
Conducted empirical analysis of genetic data from 1000+ global viral populations to verify and extend theory using classical and Bayesian statistical methods
B.S Biology, EMORY UNIVERSITY, College of Arts and Sciences, Atlanta, Ga
Graduated: December 2007
Faraj, S.; Renno, W.; Bhardwaj, A. (2021) Unto the breach: What the COVID-19 pandemic exposes about digitalization. Information & Organization, 31 (1), [doi.org/10.1016/j.infoandorg.2021.100337]
Faraj, S.; Renno, W.; Bhardwaj, A. (2022) AI and Uncertainty in Organizing. in Mark A. Griffin & Gudela Grote (Eds.) The Oxford Handbook of Uncertainty Managment in Work Organizations. Oxford Academic.
Conference Papers and Presentations
Bhardwaj, A.; Faraj, S. (2023). The AI of the Beholder: How explanations of AI produce AI. European Group on Organizational Studies Colloquium 2023: Sub-theme 11: Explaining AI in the context of organizations. Hosted by University of Cagliari, Italy
Faraj, S.; Bhardwaj, A.; Malas, K.; Brunet; F. (2023). Marching to Many Beats: Plural temporality in a hospital's COVID-19 response. European Group on Organizational Studies Colloquium 2023: Sub-theme 11: The Role Institutions, Networks, and Communities in Extreme Contexts. Hosted by University of Cagliari, Italy
Faraj, S.; Bhardwaj, A. (2023) A quality of mercy is not trained: The entanglement of AI and ethics in operating room scheduling. Academy of Management Annual Meeting 2023 Presenter Symposium: Navigating the ethical terrain of AI technologies: A practice based view. Boston, Massachusets
Bhardwaj, A. (2023) Improvising Coordination and Coordinating Improvisations during the COVID pandemic. Montreal Business Schools PhD Symposium 2023. Hosted by l'Ecole des Sciences de la Gestion, Université de Québec à Montréal.
Faraj, S.; Bhardwaj, A; Malas. K (2022) How a Major Canadian Tertiary Care Center Responded to the COVID-19 Pandemic. Academy of Management Annual Meeting 2022 Presenter Symposium: Relationships and Resilience in the COVID-19 Pandemic. Seattle, Washington
Bhardwaj, A. (2022) A Rudderless Ship: How Leadership Transitions can affect Organizational Innovation. Montreal Business Schools PhD Symposium 2022. Hosted by HEC Montreal (Winner: Best Research)
Bhardwaj, A.; Faraj, S. (2021) Triaging Breaches: A hospital’s response to the COVID-19 pandemic. European Group on Organizational Studies Colloquium 2021: Sub-theme 14: The Role of Temporality and Coordination in Extreme Contexts. Hosted by VU University, Amsterdam
Bhardwaj, A.; Faraj, S. (2020 - Accepted) The flow and evolution of knowlege across academic collaboration networks. European Group on Organizational Studies Colloquium 2020: Sub-theme 34: New Approaches to Organizing Collaborative Knowledge Creation. Hosted by University of Hamburg
Bhardwaj, A. (2013) Effects of Life History and Genome Architecture on ssRNA Virus Evolution and Extinction Doctoral dissertation, Emory University. [Link]
Bhardwaj, A. (2013) Demographic and Adaptive Evolution of RNA Viral Populations. Presentation, Society for the Study of Evolution Conference Conference, Snowbird, Ut
Bhardwaj, A. (2013) Dynamics of Replication & RNA Viral Sensitivity to Demographic Extinction. Poster, Ecology and Evolution of Infectious Diseases Conference at Penn State University, University Park, Pa
Bhardwaj, A. (2012) Is RNA Virus Evolution Regulated by Threshold-like Phenomena? Poster, Ecology and Evolution of Infectious Diseases Conference at University of Michigan, Ann Arbor, Mi
Bhardwaj, A. (2011) Evolution in RNA Viruses along a Latitudinal Gradient. Poster, Ecology and Evolution of Infectious Diseases Conference at UC Santa Barbara, Santa Barbara, Ca
Student Representative-at-Large: Academy of Management Communications, Digital Technology, and Organizations Divison (CTO) 2022-2024
Organizer: The Montreal Business Schools PhD Symposium 2023
Vice President (Academic): Desautels Doctoral Students Society, McGill 2021-2022